If you receive your package and it is not what you expected, mamakayashop will happily make a return or exchange. Please read below for return and exchange instructions:




Returns will be accepted if the return package is shipped within fifteen  days of the date the item was originally received by you. Items must be returned in their original packaging (including: all boxes / cases, plastic bags, all labels attached, etc.) and in their original condition (items will not be used, altered, washed or damaged). If you receive a damaged / defective product, you must notify us within 10 days of receipt or your return will not be accepted. We will process your refund promptly once we receive the merchandise again under the above conditions. Is that how it works:




If you want to change your item to a different one, here's how it works


We recommend that you contact your local customs office for more information on applicable taxes and duties